Job Description
Overview In addition to the responsibilities listed below, this senior technical/functional leader also serves as a dedicated consultant for executive leader(s). This includes serving as an advisor and thought‑partner to assigned executive(s) by structuring undefined issues, consolidating information to formulate recommendations, and providing consulting capabilities to support an executive’s strategic agenda. This also includes overseeing department/functional area operations, including budget, performance management, and strategic planning. This consultant role is responsible for supporting executive(s) in visualizing, evaluating, and optimizing the structure of their teams and business area or market; scoping complex projects in partnership with business leads based on executive goals and direction; identifying new tools and processes to support administrative functions of executive assistants and executives; and ensuring working teams understand the format and level of specificity of recommendations and analyses to be presented to executive(s). Finally, this position is also responsible for synthesizing complex data and situations to determine key decisions and actionable opportunities; representing executive(s) in discussions on high impact or highly confidential matters; and leading special projects where existing capacity is insufficient or where political dynamics require close representation of the executive’s strategy and agenda. Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross‑functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self‑leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members. Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross‑functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others. Serves as an expert consultant to ensure the alignment, buy‑in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or complex workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third‑party vendors, and senior executive management; partnering with stakeholders to develop goals and set the prioritization of deliverables; leading the development of a menu of solutions for complex, competing, or ambiguous requests; driving discussions regarding the involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior executive level audiences. Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross‑functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Leads the work of project/program team members by requesting and coordinating internal and/or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors