Job Description
Casa Familiar Chief Operating and Compliance Officer Mission Statement: The mission of Casa Familiar is to enhance the quality of life for people living in underserved and underrepresented communities. Casa Familiar Values: Integrity, Respect, Familia, Culture, and Community Who is the Chief Operating and Compliance Officer? This position partners with the President and CEO to drive and support operational innovation and excellence across the organization. The Chief Operating and Compliance Officer is a key member of the executive leadership team, responsible for strengthening Casa Familiar's operational infrastructure, ensuring organizational compliance, and building a high-performing, values-driven workplace. This role oversees Human Resources, IT systems (including Salesforce administration and development), organizational development, risk management, and compliance across all programs and departments. The COCO leads with a balance of strategic vision and hands-on execution, ensuring that Casa Familiar's internal operations are efficient, equitable, and prepared to support organizational growth. Executive Leadership and Strategic Alignment Implement strategic plans for program development in alignment with Casa Familiar's mission and objectives. Participates as a member of the Senior Leadership Team to provide a united, visible, and strong leadership presence across the organization. Partners with the President and CEO and Senior Leadership Team to promote long-range plans and strategic goals that align with Casa Familiar's mission and values. Serve as a strategic partner to the CEO and executive team, contributing to organizational planning, culture-building, and long-term sustainability. Translate strategic goals into operational plans, systems, and processes that support program excellence and staff success. Lead cross-departmental