Job Description
About the Company Our client is a well-established and rapidly growing heavy equipment dealership serving the construction, infrastructure, and industrial markets. With a strong reputation for customer service, technical expertise, and long-standing OEM partnerships, the organization operates across multiple locations and offers a full suite of equipment sales, rentals, parts, and service solutions. The company is entering a new phase of strategic growth and is seeking a seasoned operational leader to help scale the business while preserving operational excellence. About the Position The Chief Operating Officer (COO) is a key member of the executive leadership team and is responsible for translating the CEO’s strategic vision into day-to-day operational execution. This role oversees the dealership’s core functions—sales, rental, service, parts, logistics, and fleet management—with a focus on profitability, efficiency, and sustainable growth. The COO will drive operational excellence across all branches, implement scalable processes and systems, and lead cross-functional teams to deliver exceptional performance. This executive will also partner closely with the CEO on strategic initiatives such as geographic expansion, OEM negotiations, and post-acquisition integration. Key Responsibilities Strategic Leadership: Develop and execute operational strategies aligned with the company’s growth objectives and the CEO’s vision. Operational Excellence: Oversee daily dealership operations, including Parts and Service Departments, to maximize productivity, utilization, and customer satisfaction. Process Improvement: Implement policies, procedures, and automation tools (e.g., ERP, WMS) to streamline workflows and improve efficiency. Team Leadership: Recruit, develop, and m