Chief Operating Officer

At Planned Parenthood of Wisconsin, Inc. (PPWI), we work to provide quality, affordable health care services, comprehensive education, and strong advocacy. We serve over 60,000 patients annually in 18 health centers statewide, making us the largest and most trusted reproductive health care provider in Wisconsin. Our goal is to help keep Wisconsin safe, healthy and strong! This is an excellent opportunity for a Chief Operating Officer (40 hours/week) at our Administration Offices in Milwaukee, WI and remote. As part of our comprehensive benefit package, we offer: Company contribution toward medical insurance deductible Generous Paid Time Off 12 Days of Holiday Pay Immediate 401(k) Vesting with up to 6% company contribution Paid Parental Leave Tuition Assistance Public Service Loan Forgiveness Program PPWI’s compensation philosophy is rooted in equity. Starting offers are determined by both the candidate’s applicable experience and internal equity. The Chief Operating Officer pay starts from $179,878 annually. Additional $ 1.50 per hour for bilingual (English/Spanish) Purpose of Position: The Chief Operating Officer (COO) is a senior executive and strategic thought partner to the President & CEO, with enterprise-wide accountability for safe, high-performing, and compliant healthcare and security operations for Planned Parenthood of Wisconsin, Inc. (PPWI) and its affiliated organizations. As a key member of the executive leadership team, the COO collaborates closely with the CEO and Board of Directors to shape mission-centered business strategies, organizational priorities, and long-term operational viability. The COO sets the strategy and direction for PPWI’s healthcare operations and infrastructure, ensuring the delivery of high-quality patient care, exceptional customer service, strong security, and a sustainable health system model. The COO establishes and maintains systems that ensure compliance with all regulatory, accreditation, and risk management requirements. All strategies and decisions are developed through an equity lens, advancing PPWI’s commitment to health equity, dignity, and belonging for patients, staff, and communities. Knowledge, Skills and Abilities: Executive & Strategic Leadership Demonstrated experience serving as a senior executive leader and trusted thought partner to the CEO and governing board. Proven ability to lead large, complex organizations through growth, change, and risk. Healthcare Operations & Compliance Deep knowledge of healthcare delivery systems, clinical operations, regulatory compliance, and accreditation standards. Demonstrated success establishing and maintaining quality, compliance, and risk management systems. Business & Financial Acumen Demonstrated executive-level business acumen within complex healthcare and/or nonprofit environments, with direct accountability for budgeting, long-range financial planning, forecasting, resource allocation, and enterprise performance management. Proven ability to align operational priorities with financial strategy to ensure sustainability, margin optimization, and mission impact. Leverages data analytics, financial modeling, and key performance indicators to drive strategic and operational decision-making. Translates complex financial and operational data into actionable insights that improve efficiency, optimize reimbursement and revenue cycle performance, manage cost structures, and support long-term organizational viability. Infrastructure, Technology & Security Leadership Experience overseeing enterprise technology systems, health information systems, and data security in a regulated environment; EPIC experience preferred. Knowledge of best practices in physical security of people and facilities. People & Team Leadership Proven ability to build, develop, and lead high-performing, cross-functional teams. Demonstrated commitment to mentorship, leadership development, and collaborative culture. Equity-Centered Leadership Demonstrated leadership advancing diversity, equity, inclusion, and belonging, including applying an equity lens to operational and business decisions. External Partnerships & Vendor Management Skill in developing strategic relationships with external partners, vendors, and national organizations. Strong contract negotiation and vendor oversight experience. Technical Skills Proficiency with Microsoft Office and enterprise reporting tools. Education and/or Experience: