Chief Operating Officer

Our client is rapidly growing, and we're looking for an exceptional Chief Operating Officer to help us scale. This is a critical executive role for a dynamic problem solver who thrives in a fast-paced environment, leads with purpose, and is ready to build something great alongside a young, energetic, and smart team. The COO will serve as a key strategic partner to the CEO/CFO and senior management team - fully aligned with senior management and our corporate vision - leading all project lifecycle activities from engineering and design through installation, turnover, and lessons learned, while upholding our core standard: "Excellence is Our Standard, Customer Service is Our Passion." This is an opportunity for a committed, hands-on leader who wants to build a department up, not just manage it - someone who sees the potential in a growing organization and has the drive and structure to unlock it. Key Responsibilities Strategic Operations & Project Leadership: Profitability Management: Develop and execute strategies to ensure sustained project profitability, including job costing, profit-and-loss oversight, and financial accountability across all engagements Operational Planning: Oversee the development and execution of comprehensive project planning and scheduling Engineering Re-estimates: Manage engineering re-estimates to keep project budgets on track Process Excellence: Drive continuous improvement across all operational workflows, including documentation, project execution, and service delivery. Champion the organization's ability to manage change and scale effectively through periods of growth Customer Relationship Management: Serve as the primary interface for key accounts, championing customer development and satisfaction Project Execution & Management Project Scheduling: Develop, generate, and maintain detailed project and labor schedules Team & Subcontractor Oversight: Manage installers, technicians, and subcontractor selection and performance Project Lifecycle: Oversee all project phases: start-up, checkout, turnover, and postmortems Change Management: Estimate labor and material change orders and manage all change order documentation Meetings & Coordination: Lead project meetings and coordinate effectively across trades Project Engineering & Technical Development System Design: Contribute to the design of temperature control systems and related building automation products through our processes Software Development: Develop and document project software, including databases, programs, and graphics Material Management: Assist in equipment and material standardization; manage material schedules and requisitions Technical Documentation: Support compilation of project submittals Training & Service Technical Training: Develop and execute training programs for technicians, engineers, and internal staff Customer Training: Create and deliver customer training on newly installed systems Documentation: Ensure accurate documentation of service orders, billing, and labor/material estimates Post-Installation: Oversee proper postmortem documentation and lessons-learned processes What We're Looking For Required Experience & Qualifications 10+ years of Building Automation Systems (BAS) controls experience - including mechanical system design 10+ years of management and leadership experience, with a proven track record of leading and developing teams Minimum bachelor's degree in electrical / mechanical engineering CEM / PE certifications preferred Hands-on experience with job costing and profit-and-loss management, with the ability to analyze financial performance and drive profitability at the project level Strong scheduling and project management skills with a history of delivering complex projects on time and within budget Demonstrated ability to manage organizational change and lead through rapid growth - building scalable processes and maintaining excellence through expansion Experience estimating labor, managing change orders, and overseeing subcontractors Who You Are A dynamic problem solver who approaches challenges with creativity, urgency, and confidence A team player - collaborative, engaging, and energized by working alongside a talented group of people Committed, loyal, and accountable - someone the team can count on to follow through Versatile and open-minded, able to adapt as priorities shift in a rapidly growing company Structured and organized, bringing clarity and process to complex operational environments Aligned with senior management and the corporate vision - a true partner in building the company's future Excited