Job Description
Make an Impact at WellLife Network At WellLife, we believe every young person deserves the dignity, respect, and support to grow, heal, and thrive. Our Child Support Professionals are compassionate, dedicated members of the Community Residence Program team, creating a safe and therapeutic environment for children and adolescents. If you have a caring heart, a commitment to trauma-informed care, and the drive to make a real difference every day, this could be the role for you. What You’ll Be Doing As a Child Support Professional, you’ll provide specialized care, supervision, and therapeutic support to youth in residence. From skill-building to family engagement, you’ll be an essential partner in helping residents achieve their goals, develop independence, and prepare for the future. Your Core Responsibilities Individualized Care & Supervision Offer tailored supervision and care for each resident, ensuring their safety and well-being. Demonstrate positive behaviors and embody the program’s core values to influence residents constructively. Skill Development & Therapeutic Support Utilize strength-based techniques to foster resilience and asset-building. Teach daily and independent living skills, track progress, and maintain a therapeutic milieu that supports emotional growth. Household Management Create a homely atmosphere by performing and coaching residents in household duties including cleaning, laundry, shopping, meal planning, and preparation. Service Planning & Trauma-Informed Care Participate in the development and review of service plans. Apply trauma-sensitive practices in all interactions. Transportation & Community Engagement Escort residents to appointments and activities, providing supervision and transportation. Promote and facilitate family involvement and reunification, using strength-based strategies. Counseling & Behavioral Support Offer formal and informal counseling to support emotional and social development. Assist with behavior management, crisis intervention, and support adherence to medication regimens. Documentation & Reporting Complete all required documentation accurately and on time. Promptly report incidents or unusual occurrences. Organizational Commitment Participate in special events, such as the annual Family Bonds retreat, and other duties as assigned. We’d Love to Hear from You If You Have: A High School Diploma or equivalent (required); Associate’s degree preferred. Experience working with children with emotional or behavioral needs (preferred). A valid New York State driver’s license (required). What You’ll Gain Compensation: Competitive hourly rate based on experience. Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching). Work-Life Balance: Paid time off, holidays, and personal days. Wellness Program: Free and low-cost gym and wellness access and support. Training & Growth: Ongoing professional development and career advancement opportunities. Meaningful Work: Direct impact on the lives of youth and their families. Supportive Environment: A collaborative team that values your contributions. About WellLife Network WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support. Position Summary: The Child Support Professional is a compassionate and dedicated member of the Community Residence Program team, responsible for helping create a safe, structured, and therapeutic environment for children and adolescents with serious emotional disturbances. Reporting to the Program Supervisor/Social Worker and the Program Director, this individual plays a vital role in providing direct care, emotional support, and guidance to residents through daily routines, structured activities, and meaningful relationships. The Child Support Professional works to promote positive behaviors, model healthy coping skills, and foster personal growth and independence in each youth. This position requires patience, consistency, and a trauma-informed approach that balances empathy with accountability while maintaining the highest standards of professionalism and care. Essential Accountabilities Individualized Resident Care: Provide