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Circulation/Customer Services Clerk

North Suburban Public Library District
VOLUNTEER Remote ยท US IL, IL, US Posted: 2026-05-11 Until: 2026-07-10
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Job Description
North Suburban Library District is seeking a part-time, 15-19 hours a week, Customer Services employee to work as a team member in a dynamic department.This position is responsible for performing circulation and customer service functions at the public desk, performing minor and major clerical duties, and facilitating the Customer Services Department workflow.Responsibilities include:staffing the Customer Services desk, answering and transferring phone calls, assisting patrons with checking materials in/out, library card registration, collecting money and making change, directing patrons as necessary, shelving items, as well as additional duties as assigned.One evening per week (until 8 PM) and one Saturday per month required.Working at both library locations (NSLD/Loves Park and NSLD/Roscoe) required.High school diploma or equivalent required.Knowledge of Microsoft Excel preferred.Library experience, use, or volunteer experience preferred.Strong customer service skills, communication skills, organizational skills, ability to work both independently and as a team member, and technology skills a must.Also, must be able to move book carts, bend, lift, reach, kneel, crouch, grasp, and stand, as well as lifting/carrying up to 30 pounds occasionally, and up to 10 pounds frequently.Must be detail oriented.Ability to consistently work scheduled hours a must.Has own means of transportation a must.Benefits include paid time off accrued incrementally.Job Type:Part-time Pay:From $16.25 per hour Expected hours:15 per week Benefits:Paid time off Application Question(s):Are you willing to work nights and/or weekends? Education:High school or equivalent (Preferred) Work Location:Multiple locations.