Job Description
Claim Specialist II, Affirmative Claims The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government. The Bureau of Law & Adjustment (BLA) is responsible for investigating and adjusting claims filed against the City of New York. The Affirmative Claims Division seeks restitution from represented and pro se individuals, companies, and corporations that cause damage to City property and pursue insurance takeovers on represented and pro se personal injury claims against the City that involve third-party City contractors. The Claim Specialist Level II works under the general supervision of the Division Chief, Affirmative Claims, with latitude for the exercise of independent initiative and judgment. Tasks include, but are not limited to, the following: Identify and investigate reports of damage to City vehicles/property caused by other parties; Analyze liability, identify the party responsible for damage to City property, determine insurance availability and calculate the amount of loss to the City; Communicate with the party responsible and their insurance company for damage to City property and negotiate to settle the claim to ensure that the City is fully compensated for the loss; Investigate and pursue insurance takeovers for represented and pro se personal injury claims by coordinating with City agencies to identify third-party contractors that may be contractually obligated to defend and indemnify the City; Under the supervision of the Division Chief for Affirmative Claims, collaborate with the New York City Law Department Affirmative Litigation Division on insurance takeover investigations to identify the appropriate City agency and third party contractor on insurance takeover claims; Maintain complete claim files in an organized manner-timely update with document submissions and memorialize all communications and actions taken on the claim; Adhere to the Affirmative Claims and Insurance Takeover procedures; Follow stated timelines for handling all claims; Settle outcomes for the maximum recovery for the City on Affirmative Claims; and, Perform other related assignments and special projects as required. Note: This position is open only to current employees of the City of New York serving in a permanent (not provisional) civil service title of Claim Specialist. Please clearly indicate your permanent civil service title on your resume and cover letter.