Claims Assistant

Background Ramji Law Group is a leading Personal Injury Firm dedicated to advocating for individuals who have suffered injuries due to the negligence of others.Purpose The Claims Assistant in a personal injury law firm plays a vital role in handling and supporting the administrative aspects of insurance claims related to personal injury cases.This position involves managing communications with insurance companies, ensuring claims are open and processed efficiently, and assisting attorneys and case managers in confirming liability and coverage and communicating with them with updates.Key Responsibilities Claims submission and Processing :Set up Insurance claim with the at-fault party's insurance company and, if applicable, the client's own insurance provider (e.g., underinsured/uninsured motorist claims).Send our letter of representations to both 3P and 1P insurance claims and confirming adjuster is assigned.Communication with Insurance Adjusters:Follow up with Insurance Adjusters to confirm if liability was accepted or denied.Gathering and organizing documentation:Maintain accurate records of all correspondence related to liability status coverage status, dec page and signed rejections.Ensure all correspondence is entered into the firm's case management systems and name properly using the naming conventions to maintain accurate case records Communicating with assigned Case Manager:Communicate with assigned CM via case management software and email and request additional documentation if needed..