Claims Quality Data Analyst

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Claims Quality Data Analyst - The Auto Club Group Primary Duties and Responsibilities (details of the basic job functions): Compiles data and identifies differences for leads to conduct meetings for coaching and performance of auditors Participates in the development of dashboards to drive data-driven decision making and to identify file quality trends and patterns Analyzes data to identify problems with audit deployment, audit set up and activation Visualize data with graphs, infographics and other methods Ensures monthly claim quality file review deployments are balanced for all business lines including auditors and managers according to preset criteria and qualifications Validates accuracy of Loss Run Data Files for all companies and all business lines and ensures timely receipt, accurate data and proper file distribution Generates manual audits for any reviews required, including sample selection, deployment and drafting attachments for reports Utilizes the claim file quality audit tool to improve reporting and analytic outputs and data presentation Monitors, adjusts and manages business rules for audit deployment on a monthly basis Manages internal requests to add and remove files from the sample following business rules and guidelines Troubleshoot various levels of issues between vendor and ACG with audit deployments, reports, etc. Obtains data from vendor systems and compile spreadsheets for vendor to assign manual audits on a monthly basis for PD Field, Total Loss and Litigated claims Trains new managers on reporting functions of the claim audit tool Assigns Work Product Quality and Calibration reviews for the audit teams, Functions as a liaison between the audit team and the managers conducting audits regarding audit deployment and reporting Functions as a liaison between auditors and the audit tool vendor on design and deployment Generates custom reports upon request Position Description Serve as the Claims Quality data and reporting liaison regarding claim file audit deployment and data analysis. Ensures consistency and reliability in activities related to audit file deployment, tracking and reporting including smooth distribution of monthly assignments for all audit types. Act as the subject matter expert on the rules and processes used to assign and distribute monthly audits. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): None How you will benefit Claims Quality Data Analyst will earn a competitive salary of $51,854.40-$74,890 annually with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement Required Qualifications (these Are The Minimum Requirements To Qualify) Education (include minimum education and any licensing/certifications): College coursework or equivalent Three years of experience in data analysis or data processing A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members. Experience: Analyzing data to prepare reports Utilizing computer software applications (e.g. Word, Excel, PowerPoint, Power BI, SharePoint, google cloud platform) to format data bases, write queries, generate reports, etc. Prioritizing work assignments Coordinating and controlling data-related projects Designing and summarizing data Identifying, researching and resolving moderate to complex business problems Business planning and consulting to meet reporting needs across the claim's organization Skills and Ability to: Format and prepare reports Communicate effectively in a work environment Explain statistics and interpret data Prepare and present reports and recommendations Work in a team environment Perform a variety of concurrent activities Strong interpersonal, communication skills, including report preparation and presentation also investigative, analytical skills Understand claim handling procedures and the complete claim lifecycle III. Preferred Qualifications Experience: Demonstrate strong experience in T