Job Description
Classification:Branch Clerk Keyholder Location:Library Branch Job Grade:8 Job Category:B - Part time (12 hours per week:closing shifts 4p - 7p and every other Saturday) FLSA Status:Non-Exempt Reports To:Branch Manager SUMMARY The Clerk Key-holder provides library services to patrons and clerical services to the Library.Key-holder status indicates that this Clerk has been entrusted with internal and external keys to his or her assigned location(s).ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties may be assigned.ORGANIZATION-WIDE EXPECTATIONS Follows established Library and personnel policy, procedure and work standards Attends work regularly, on time, and as scheduled Attends work regularly, on time and as scheduled Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communication formats (verbal and non-verbal) Maintains confidentiality of sensitive information Regularly monitors Library communication venues, including but not limited to employee email, staff bulletin boards and the intranet Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment Addresses, or assists in addressing, issues and concerns related to the safety of Library Staff and users as well as the security and maintenance of Library buildings and equipment JOB SPECIFIC ACCOUNTABILITY Reports emergency staffing needs to appropriate personnel Opens, closes and secures Library branch Performs designated administrative and/or clerical duties per specified Clerk Key-holder Work Instructions WORK CONDITIONS Full-time/Part-time (including evenings and weekends) Frequent local travel, occasional long distance travel EDUCATION and/or EXPERIENCE Minimum of High School Diploma or equivalent required Prior library experience preferred KNOWLEDGE, SKILLS and ABILITIES Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues Ability to learn and adapt Basic clerical, computer and mathematical skills A general knowledge of standard office equipment Ability to apply common sense understanding to follow written and verbal instructions Ability to work independently and as part of a team LANGUAGE SKILLS Above-average written and oral language and communication skills Ability to read and comprehend written instructions and business correspondence Ability to effectively write routine reports and business correspondence Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations PHYSICAL DEMANDS Effective communication skills, including the ability to convey information verbally or through other means Ability to perform tasks that may require visual and auditory acuity Ability to remain in seated or standing position for prolonged periods Ability to perform tasks that may require reaching, either independently or with assistance Ability to occasionally perform tasks that may involve climbing, balancing, stooping, kneeling, or crawling Ability to perform job duties in a variety of environmental conditions, which may include extreme fluctuations in temperature.Ability to occasionally lift or move objects weighting up to 40 pounds Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the physical functions of this position.SALARY AND BENEFITS See Elkhart Public Library Salary Schedule See Elkhart Public Library Personnel eManual This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions..