Job Description
Set Pay Rate:$19.85 USD Shift:Monday to Friday 7:00am-3:30pm Job Summary:This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence.The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.Typical duties include:assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying reports for accuracy and completeness; compiling information; and handling and adjusting complaints.The General Clerk III may also direct lower level clerks.Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to:1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments.Position requires professionalism, computer skills, attention to details, strong interpersonal skills, and compassion and respect for persons with disabilities.Essential Functions:Serve as primary information manager for contract deliverables, reports, workloads, as required Develop and maintain SharePoint portal for all local departments and in accordance with Corporate headquarters Assist with oversite of special project forecasting; coordinate invoicing and payments received with DPW purchasing agent and Government Customers Assist with tracking contract omissions and generates alternate workload service plans, as required Coordinate, schedule and manage all Emergency Work Orders with DPW, Customer and Floor crew leader; consolidates hours into monthly report Answer phone, take and deliver messages, forward calls as necessary Take payments and file appropriate paperwork for FSS project work Track and process voice mails and immediately record the call outs Collect and maintain records of employees' doctor's notes and other excuses Maintain gas receipts and accountability of gas cards to assist the logistics manager Maintain and keep up with all forms that must be on site for all departments to use daily Provide assistance to visitors and announce to appropriate personnel Handle inquiries and simple issues and refer problems to site management Review incoming correspondence, sort, and route mail as well as send and receive faxes Take service calls and maintenance requests from customers, forward as required Prepare and sign routine correspondence; send correspondence out as required Assist with the distribution of Daily Workload schedule updates to all teams, QC's / Mgrs.Assist with workload schedules for all the contracts Assist with workload schedule completion and submission to DPW Comply with all Agency policies and procedures and follow contract specifications Promptly respond to all calls or messages from supervisor or designated representative Perform clerical/administrative duties ensuring accuracy, completeness, and timeliness Assist in the development / implementation of various office practices and procedures Make simple adaptations and interpretations of a limited number of substantive guides and manuals Using administrative skills, assist in the recognition of issues, inconsistencies, potential problems, or discrepancies related to office operations and report to site management Maintain flow and output of work, prepare and forward documents as required Make decisions regarding the priority, frequency, and sequencing of job duties Schedule appointments and make arrangements for conferences and meetings Attend meetings, take notes, and distribute minutes Coordinate personnel and administrative forms for the office and forward to corporate Assist in the input of Quality Control data, completion of reports, analysis of QC treads and data analysis, and contributes to decisions regarding the effectiveness of the QC program and individual performance Maintain administrative supplies at acceptable level ordering as needed Order and distribute uniforms Comply with uniform dress code and personal hygiene standards Comply with all security procedures; wear ID badge(s) at all times while working at site Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development Secondary Functions:Perform inventory Assist Contract Administrator with a variety of administrative reports and other duties Clean and maintain equipment and keep office neat and organized Assist in badging process for all new employees Perform other duties and tasks as needed Duties, responsibilities, and tasks may change at any time with or without notice Physical Abilities Needed to Meet Work Demands:Ability to sit, stand, and walk for long periods of time Ability to go up and down stairs Ability to reach above the head, bend, kneel, stoop Ability to lift, carry,