Job Description
Regular job duties will include the following:Provides front counter and telephone customer service, assisting with general inquiries, copy requests, and marriage license applications.Accepts and processes filings, fees, fines, bail, and restitution, while performing notary duties and record searches.Opens and manages civil, small claims, criminal, and minor offense cases, including assigning case numbers, issuing summons, and processing legal documents.Prepares bank deposits and reconciliation reports, serves as an in-court clerk as needed, and maintains court supplies, forms, and manuals.Performs additional duties as assigned by the supervisor.An ideal candidate will possess the following knowledge, skills, and abilities.The ideal candidate will have experience providing excellent customer service, outstanding work habits regarding punctuality, dependability, organizational skills, and the ability to establish priorities Ability to handle stressful and sometimes hostile situations with tact and diplomacy Experience dealing with high-priority, confidential, or sensitive information Experience in providing excellent customer service, both in person and over the telephone Experience applying rules and regulations when processing documents Experience performing data entry while maintaining a high level of accuracy Experience performing multiple tasks with frequent interruptions and remaining calm, organized, and accurate Experience working independently and as part of a team in a detail-oriented environment Work Hours This position is currently scheduled to work 20 hours per week.The work schedule for this position will be coordinated in consultation between the hiring supervisor and the selected applicant. This position participates in the Supplemental Benefits System (SBS), Public Employees' Retirement System (PERS), accrues personal leave, and receives up to 12 paid holidays.This position offers optional coverage for health insurance benefits.The employee will be responsible for paying one-half of the premium for the coverage elected. For more information on the Alaska Court System, please visit:http://www.courts.alaska.gov For information about what state courts do, please watch the following short video:VIDEO:The who, what, when, where and how of state courts The Alaska Court System is an EEO employer and proudly promotes diversity.Minimum Qualifications Graduation from high school or completion of a General Education Development (GED) certificate AND one year of general clerical, office or retail work experience.OR Graduation from high school or completion of a General Education Development (GED) certificate AND completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college.Additional Required Information This applies to your application submission.Documents to be Attached to the Application (REQUIRED):Post-secondary transcripts, if using education to meet minimum qualifications.Copies of your most recent (2) performance evaluations, if available.A list of two or three professional references who have had supervisory authority over you along with their email addresses and daytime contact phone numbers.LEGAL EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States.It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment.The Alaska Court System does not sponsor visas.WORK EXPERIENCE If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time.Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met.If they are not, the applicant will not advance to the interview and selection phase of the recruitment.EDUCATION If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application.If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field.Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications for the position and are required with each application.SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above.If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.education programs; or an accredited U.S.post-secondary institution reports the other institution as one whose transcript is given full value,