Job Description
Job Description: Job Title: Client Access Representative Location: Independence, MO Department: Client Access Employment Type: Full-time Job Summary: Join our compassionate, collaborative team as a Client Access Representative where you'll have the opportunity to make a significant difference in the lives of our clients. This position is perfect for someone with a strong customer service orientation, excellent communication skills, and the ability to handle potentially stressful situations in high-volume environments. You will be responsible for ensuring an effective client access experience while supporting our dedicated clinicians. If you are detail-oriented, can manage multiple tasks, and thrive in team settings, we would love to hear from you! As a Client Access Representative, you will facilitate the smooth scheduling of appointments, ensuring payment collection, and maintaining updated client records. Your welcoming demeanor will set the tone for a positive client experience, making a vital contribution to our mission of helping others. This position offers... Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement - Company paid for work functions requiring travel Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: Greet clients upon arrival, verifying all personal information and method of payment. Schedule clinician appoin