Accelerated Strategies, Inc.
Job Description
Accelerated Strategies is hiring an Client Account Coordinator to pair clients with the perfect Frontier Telecommunications solutions.Whether it's fiber internet that never buffers, wireless plans that keep them connected, or streaming bundles that turn their living room into a theater.As a sales and business consulting firm in Tampa, we don't just close deals; we build relationships.As a Client Account Coordinator, you'll match households with the right mix of telecommunications packages, fiber internet, and home services, all while keeping compliance tight and customer trust even tighter.The Client Account Coordinator navigates everything from determining eligibility to processing your service enrollment requests, using real-time tools and Frontier's service maps to ensure every enrollment is not just fast, but right.Key Responsibilities of the Client Account Coordinator:Increase brand awareness by executing residential promotions and presenting enrollment opportunities to qualified homeowners and decision-makers Guide clients through service enrollment by verifying eligibility, assisting with plan selection, and coordinating activation steps for a seamless onboarding experience.Maintain CRM systems with accurate records of customer interactions, service preferences, and enrollment milestones to support follow-up and retention efforts.Support compliance and documentation standards by ensuring all client applications are complete, accurate, and aligned with Frontier's enrollment protocols.Client Account Coordinator collaborate with internal teams in sales, support, and logistics to resolve service issues, align messaging, and recommend upgrades tailored to customer needs.Participate in training programs to strengthen product expertise, improve customer engagement strategies, and stay current on Frontier's evolving service offerings.Minimum Qualifications of the Client Account Coordinator:High school diploma or GED preferred; additional coursework in business, communications, or technology is a plus.Experience in customer support, enrollment, or sales--especially in telecom, subscription services, or digital platforms--is highly valued.Strong communication and interpersonal skills with the ability to explain service options clearly and build customer trust.Proficiency in CRM systems and digital tools to ensure accurate logging, workflow efficiency, and campaign tracking.Detail-oriented and adaptable, with enthusiasm for learning new products, promotions, and service updates.Job Type:Full-time Pay:$48,000.00 - $55,000.00 per year Work Location:In person.