Job Description
The Jane Addams Resource Corporation- Baltimore (JARC-Baltimore) promotes strong communities, businesses and households to ensure that people who work do not live in poverty.JARC-Baltimore helps low-income workers, job seekers and community residents attain financial self- sufficiency through skills training and support services.JARC Baltimore's job training programs target strategic skills gaps in the manufacturing and construction sectors, such as Computer Numerical Control (CNC) machinist and welder.JARC Baltimore provides bundled financial support services, such as income support, financial coaching and employment services.Essential Duties and Responsibilities include but are not limited to the following:Welcome all visitors to the training center by greeting them in person, answering phone or online inquiries and preparing meeting room space Assisting interested candidates with registering for upcoming orientation sessions via JARC's website; and preparing room and orientation materials Coordinate applicant intake process by assisting with orientation and onboarding sessions; schedule applicant interviews; collect all required documents and submit background checks Maintain communications with program applicants and participants managing communication via email or in-person contact.Follow up with program applicants regarding their status during the application process Create and send out acceptance, denial letters and program verification letters.Oversee filing systems to include creating or updating records and organizing files alphabetically and according to content.Ensure completeness and accuracy of data collection, entry and maintenance in internal and external databases Input and maintain data in programs data management systems with accuracy Manage display cases and boards to visualize program highlights and community partner events Maintain supply storage area by determining inventory levels, placing and expediting orders, requesting funds via RAMP and assure that supplies are ordered Provide general administrative and clerical support including mailing, scanning, copying, assembling binders/packets, and answering multi-line phone Check for program referrals in the Maryland Works database and follow up with any potential candidates with upcoming orientation information Schedule transportation for trainees to and from drug screening Ability to handle confidential information discreetly.Model appropriate workplace behavior Other duties as assigned Team Functions:Serve as a member of JARC Baltimore's Program team Work as a team to maintain a data driven culture Work closely with Program Coordinators to ensure that program is operating successfully Ensure that Program Coordinators are properly informed on any/all matters related to trainees Attend scheduled team meetings and other unscheduled meetings as necessary Contribute to JARC's continuous quality improvement efforts by identifying and implementing best practices, to include social inclusion lens, racial and gender equity Contribute to JARC's warm and welcoming environment Qualifications:High School diploma and 2 years of related professional experience Familiarity with office management procedure and experience as an office assistant or relevant role Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Model professionalism, punctuality, good judgment, attention to detail, and commitment to teamwork Excellent written and verbal communication skills.Strong organizational skills, attention to detail, and ability to multitask.Ability to complete work independently and accurately Willingness to embody JARC Baltimore's value of establishing a warm, welcoming environment Terms/Conditions:Full-time (35 hour week) FLSA Non-Exempt Criminal Background Check Required Competitive benefit package including PTO, Medical, Dental, 403b, Life Insurance, LTD Must provide proof of legal identity and U.S.employment eligibility.