Job Description
Benefits: Competitive salary Opportunity for advancement Paid time off Who You Are: You are a proactive, assertive, take-charge person who loves to think ahead. You thrive in a fast-paced environment where you have the independence and freedom to own your outcomes. Understanding that strong communication, details, organization and teamwork will lead to your and the company’s success. The Opportunity: You will be the "engine" of Diamond Signs & Graphics, leading our most important client projects from initial concept to final installation. You’ll work directly with our team, receiving the mentorship and industry knowledge needed to become a top-tier project leader in the branding and signage space. This position ensures that daily office operations run smoothly and that project deliverables remain on schedule. We want a smart, hungry professional who wants to learn about our business from the inside out. Who We Are: We help organizations build their brands through high-impact exterior signage, vehicle wraps, and interior experiences. We are a tight-knit team that values curiosity, coachability, and results. We are people focused, both employees and customers, with a relentless drive to win for our clients. What You’ll Do: Architect the Client Journey: Manage all project efforts, ensuring clients are informed and delighted at every milestone. Drive Execution: Coordinate with our production and purchasing teams to source components and keep schedules on track. Navigate Complexity: Manage municipal permitting and technical requirements to ensure every project is compliant and perfect. Client Relationship Management: Ensure all company contacts and client interactions are accurately recorded and updated within our customer relationship management system . Proposal Generation: Prepare and send detailed project proposals to clients, ensuring clarity and accuracy in scope and pricing. Fuel Growth: Identify opportunities to expand our impact within existing client accounts. Must-Haves: Passion for Excellence: A track record of elite communication, organization, and decision-making. Humility & Grit: A willingness to do the "little things" right while never losing sight of the big picture. Ownership: You are a "missionary," not a "mercenary"—you care about the result as much as the client does. Details: 2+ years of project or account management experience. Brownie Points: Associate’s degree or Higher Strong organizational skills with the ability to manage multiple priorities and deadlines. Proficiency with CRM software. Ability to read and understand project specifications and technical drawings a plus. Proactive problem-solver with a strong customer service orientation. Familiarity with municipal permitting processes is an advantage. Proficiency in Microsoft Office Suite, Google Workspace or similar productivity tools .