Job Description
Client Service Associate Premier Asset Management firm is looking to hire an Associate to help the Client Service Department achieve their mission by ensuring clients receive exceptional service and that your team is achieving its strategic goals. You will help set goals, brainstorm execution, project manage multiple initiatives, coordinate directly with clients and internal stakeholders, be the first point of contact for client requests, and plan meetings, trips and events. Associates must be highly organized, detail-oriented, calm under pressure, and great at time management. T Responsibilities Include: Partner with your team’s Client Advisor to understand client goals and translate the business plan while providing administrative and calendar support Act as the first point of contact for all incoming client inquiries via email or phone Coordinate tasks, activities and collaboration sessions to meet client needs from visualization to scheduling Facilitate synchronization and communication across the team, by tracking and reporting on status of key activities and keeping knowledge repositories up to date (i.e. CRM) Ensure team and key stakeholders are prepared for all client interactions (i.e. presentations, prep notes, technology) Coordinate logistics for clients and team, including travel strategy, events and presentation materials Anticipate and resolve problems efficiently and independently Work with other teams on projects to improve departmental operations Qualifications Include: Bachelor’s degree with strong academic record preferred Experience in financial services or a professional business environment is a plus, though not required Effective written and oral communication skills with strong attention to detail A high degree of proficiency in Outlook, PowerPoint, Word and Excel; general comfort with learning and using new software tools