Client Service Representative

Job Description:Join Our Growing Team as a Client Service Representative - P&C Insurance.Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can assist clients with a variety of needs, ranging from relatively simple inquiries to moderately complex issues? If so, then we want you to be a part of the team in our Toulon, IL office.As a CSR with Leezer Insurance Agency, you will play a crucial role in providing top-notch service to our valued clients.Here is what you can expect:Responsibilities:Handle quoting, endorsements, certificates, and identify gaps in coverage and consult with producer as needed.Support the renewal process for all assigned and prospective clients.Help grow the assigned book of business through account rounding and referrals.Efficiently manage a high volume of incoming calls.Identify and assess client needs to ensure satisfaction.Maintain meticulous records of customer interactions and process accounts accordingly.Skills for Success:Results-oriented mindset, driven to achieve objectives.Exceptional communication skills to convey information effectively.Resilient and adaptable mindset, capable of managing shifting priorities.Eagerness to collaborate with colleagues across all teams.Pay:$35,000.00 - $55,000.00 per year Benefits:401(k) 401(k) matching Flexible schedule Health insurance Vision insurance Work Location:In person.