Job Description
TSG - The Sheridan Group seeks a Customer Service Representative to support clients in our printing and media operations within the Customer Service & Support team. You will serve as a primary contact for orders, inquiries, and issue resolution, coordinating closely with production and account teams to ensure accurate, on-time delivery and high-quality service. In our collaborative, high-performance culture, you’ll manage order intake, track project status, maintain CRM records, and provide responsive, solutions-focused support that aligns with high-impact public affairs and advocacy campaigns.