Client Success Team Lead

A company is looking for a Client Success Team Lead to oversee a team of Client Success Managers and manage client relationships. Key Responsibilities Provide leadership and direction to the Client Success Managers, ensuring alignment with business strategies Accountable for client retention and fostering long-term partnerships within the team's portfolio Act as the voice of the customer, sharing insights to drive service innovation and client success strategies Required Qualifications Proven experience in managing clients within the corporate travel or professional services industry Previous experience in coaching, leading, or managing a team Commercially focused with the ability to drive revenue growth and client contribution targets Strong strategic thinking skills with the ability to balance leadership and client engagement Deep understanding of the TMC landscape and corporate travel trends