Clinic Clerk

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic.Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting.Qualifications / Job Requirements High school diploma or equivalent required.Experience in a busy office setting with customer exposure.(health care field preferred) Comprehension of medical terminology preferred Must possess a high level of interpersonal skills to interact with patients, staff, families, physicians and management.Must possess a strong work ethic, exhibit optimism, cheerfulness, high social and emotional intelligence, and promote a team effort.Ability to work outside the normal working hours as volume demands.Ability to communicate effectively and diplomatically in writing and verbally.Ability to communicate effectively in an ever-changing environment to assure delivery of quality customer service.Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.Projects a professional image in appearance and behavior.Keyboarding experience and computer knowledge required.(Microsoft Word /Excel / Access Software used) Ability to maintain strict confidentiality.Responsibilities / Performance Indicators Professionalism/Dependability Relationships with Others Service Excellence Communications Job Knowledge/Skill Competency.