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CLINICAL CARE COORDINATOR (Ambulatory Care- OB/ GYN and Maternal Fetal Medicine)

Michigan Medicine
FULL_TIME Remote · US Ann Arbor, MI, City of Ann Arbor, US USD 89648–139422 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary The Department of Obstetrics and Gynecology at the Von Voigtlander Women?s Clinic provides consultation, comprehensive treatment and a broad range of services and procedures for patients with normal and high-risk pregnancies and for a broad range of gynecologic services. The clinic team includes physicians, advanced practice providers, nurses, medical assistants, social workers, dieticians, as well as a multifunctional administrative/clerical team. Responsibilities* Provide culturally sensitive, age-specific nursing care within a team-based care model to patients seen at the Von Voigtlander OBGYN and MFM clinic. Provide the delivery of culturally sensitive, age-specific team-based care models in delivering nursing care for primary Care patients including, adult medicine, pediatric, and OB/GYN patient populations. Perform phone triage, referral tirage, including assessment, screening, clinical advice, nurse visits (in person/virtual/phone visits), in-clinic hands on procedures, and other duties assigned. Accurate and efficient documentation of nursing care. Knowledge and appropriate use of internal and external resources. Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care. Clinical duties include Use clinical knowledge and reasoning, and critical thinking to assess and evaluate the needs of OBGYN and Maternal Fetal Medicine (MFM) patients. Work collaboratively with physicians, advanced practice providers, and ancillary services to provide high quality effective patient care. Direct outpatient clinical support through InBasket messages and telephone triage supporting a seamless delivery of care. Participate in the coordination of care, including medication management, placing orders per protocol, relaying test results, completing OB intakes and post op calls, providing patient and family education, managing emergency situations that arise in clinic, and other clinical tasks and indicated. Document care and patient progress through detailed patient records. Provide direct patient care within the ambulatory setting, including, but not limited to, patient assessment, patient/family education and counseling and support based on the nursing process and within role/scope of practice. Coordinate and manage the care of the gynecological, obstetrical, and maternal fetal medicine patients in collaboration with the health care team, including coordinating appointments, monitoring test and lab results, providing patient education and assessment. Collaborate with care team to develop and provide education for patients, and to the nursing staff, students, fellows, residents, and the community. Perform preliminary assessment of patients through observation and chart review to facilitate appropriate follow-up with the healthcare team. Maintain complete and accurate patient charts including chart preparation prior to the patient?s visit. Evaluate unstable or complex patient care situations and facilitates appropriate interventions and referrals. Implement appropriate clinical decisions and accept accountability of care provided by self and by healthcare providers to who care is delegated. Collaborate with and serve as a resource to the clinical team, including social workers, OBGYN nurses, clerical team, and physicians regarding patient care. Evaluate effectiveness of patient and family teaching Respond to patient treatment-related phone calls and inbasket messages. Assist physicians with clinical activities and medical procedures, as needed. Supporting clinical and translational research. Attending and participating in conferences and continuing education/staff development programs to maintain knowledge of current literature. Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care. Other nursing duties as assigned. Expectations Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities. Demonstrated customer serv