Job Description
Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of services that extend far beyond those of a traditional home medical equipment company and have been serving residents throughout the state of Maine for the past 30 years. You can look to us for: CPAP/BIPAP, respiratory therapy, durable medical equipment and supplies, and home infusion therapy. Better living made possible starts with people like you! We are currently seeking to hire a part-time Clinical Coordination Support Specialist to work with our team. The Clinical Coordination Support Specialist provides essential administrative and clerical support to the Respiratory Therapy Department. This role ensures smooth day-to-day operations by managing schedules, maintaining patient records, coordinating communication between staff and departments, and supporting clinical and non-clinical functions. This role is a part-time position. Summary of Essential Functions: Assist patients, visitors, and staff in a professional, courteous, and customer-focused manner. Assist with the coordination of Oxygen Therapy and related services. Facilitate care transitions for patients moving between inpatient, outpatient, and home settings. Maintain accurate, up-to-date patient records and departmental files in accordance with Medicare guidelines. Handle incoming calls, emails, and messages, ensuring timely and appropriate routing. Support billing, insurance documentation, and reimbursement processes as needed. Ensure compliance with HIPAA and all applicable healthcare regulations. Collaborate with respiratory therapists and interdisciplinary healthcare teams to support comprehensive patient care. Assist with monitoring and processing VirtuOx orders. Coordinate with respiratory therapists to schedule oxygen titration appointments. Manage scheduling for the PAP team. Education & Experience High school diploma or equivalent required; associate degree or administrative certification preferred. 1–2 years of administrative experience, preferably in a healthcare environment. Familiarity with medical terminology, particularly related to respiratory care, is a plus. Knowledge of home care policies, procedures, and processes. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Excellent organizational, communication, and interpersonal skills. Ability to multitask and prioritize in a fast-paced setting. Strong attention to detail and commitment to confidentiality. Exceptional interpersonal communication abilities. Physical & Environmental Requirements Office setting with limited clinical exposure. Occasional lifting of files or supplies (up to 25 lbs). Frequent interaction with patients, staff, and medical professionals. Occasional travel between locations may be required. If you’re ready to make a meaningful impact and join a team that is dedicated to making better living possible, we’d love to hear from you!! Kennebec Pharmacy & Home Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.