Job Description
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Pay Range $94,140.80 - $122,990.40 Scheduled Weekly Hours 40 Position Overview Under the supervision of and partnership with Executive Director, manages flow of the clinic. Provides supervision of PACE clinical services, ensuring high quality standards. Assists Medical Director as requested in duties related to clinical and operational issues and special projects as may be required. Coordinates services with primary care team and acts as a primary liaison between clinical support and other members of the Interdisciplinary Team (IDT). Effectively collaborates with PACE Primary Care Providers to ensure clinical support processes are thorough and reliable. Ensures proper staffing to meet clinical care needs of PACE participants both within clinic and partner facilities. Provides skilled nursing care to participants; implements physician and nurse practitioner orders; develops appropriate plans of care; provides education and training to participant, caregiver, family, and staff; and communicates participant’s condition to caregivers, primary care, and interdisciplinary team. Essential Functions Manages and oversees nursing and clinical support staff (i.e. clinic RNs, Home Care RNs, MAs Schedulers, Med Room RN, Medical Records/HIM) including coaching, leading, managing, clinical education, training/ observations, reporting requirements, and competency evaluation. Coordinates and supervises daily administrative needs of clinical support team; including care plan organization, training, direction, and collaboration. Provides clinical support decision making and direction as needed. Conducts audits, works with regulatory agencies and Quality Manager to gain insight on trends. Maintains regular attendance at, and participates in, all interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery. Supports nurse and clinical support employees by providing coaching and mentoring, ensure that clinic staff works within their scope of practice, implements team building, and provides feedback and redirection as needed. Ensures that job responsibilities, authorities, and accountability of direct reports are defined and understood. Performance evaluations of clinical team, corrective action oversight. Communicates effectively with Center Director and Medical Director to keep them abreast of any issues or concerns and to assure consistency with practices across the organization. Evaluates overall effectiveness of the clinic, implementing change and quality improvement as needed. Delegates process improvement and other tasks as needed. Ensures effective and efficient flow of the clinic; monitors needs and utilization of clinic appointments. Assists PACE team triage and determine acute needs as necessary. Acts as designee to communicate with IDT and community agencies as needed to support efforts of clinical team. Oversees and supports nursing and clinical support staff in ensuring signing of orders, ordering medications from pharmacy, and disseminating orders and instructions to appropriate personnel. Supports clinical team as needed by coordinating participant care with outside contracted service providers – nursing homes, assisted living, lab, oxygen, etc. Communicates with weekend and after hour staff, following up appropriately; Maintains clinical nurse on call coverage calendar. Assumes role of clinic nurse and provide direct patient care and management when needed to meet clinical operation's needs. Performs role of Clinic RN if needed. May need to assist team in providing assessments off site (facilities/home) depending on staffing needs and parti