Job Description
Your Role: Book of Business Required Experience: You must have experience in healthcare sales or outreach Territory: 30 minute radius around our Arlington location The Company You’ll Join OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best. What We Offer: Competitive base salary Opportunity to earn quarterly bonuses 401(k) with company match Comprehensive Medical, Dental, and Vision Health Savings Account (HSA) with company contribution Mileage Reimbursement Tuition reimbursement to support continued education Company-paid employee life insurance Voluntary supplemental benefits Paid time off including 15 days (120 hours) PTO 5 days (40 hours) sick time 9 company holidays (72 hours) Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth The Team You’ll Work With The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct. We act with integrity and communicate honestly and openly We are passionate about meeting the company’s needs and delivering for our clients We are accountable for all our own actions We work together as a team and are committed to excellence and innovation We respect each other and celebrate our diversity The Purpose of Your Role The Clinical Outreach Specialist’s primary goal is to increase patient admissions through strong partnerships with healthcare providers and other referral sources. Success in this role will be gauged by the number of new patients (admissions) acquired as a direct result of your outreach and relationship-building efforts. Success Indicators/KPIs Meetings: 40 Tours: 4 Hosted Events: 1 Revenue goal for your assigned area designated by Outreach Leadership. Daily goal setting and reporting of KPIs to the Outreach team and leadership. Core Competencies Interpersonal Communication - The ability to communicate effectively with clients, team members, and company leadership and adapt communication to a multidisciplinary team environment. Prospecting - Identifying and connecting with potential referral sources and partners to expand the organization's reach. Relationship Building - Establishing and nurturing long-term relationships with healthcare providers and key decision-makers to drive referrals. Data Management - Accurately tracking and reporting outreach activities, referral contacts, and follow-ups using CRM systems like Salesforce. Objection Handling - Addressing concerns and resolving barriers to referrals through clear communication and problem-solving skills. Core Responsibilities Prospecting and Educating Referral Sources Identify and establish connections with new referrers. Educate referrers about our services, patient suitability, industry-leading outcomes, and the referral process. Address and resolve any objections or concerns referrers may have. Engagement and Relationship Management Conduct meetings (e.g., lunch meetings) with primary care providers, pediatricians, internists, OB/GYNs, psychiatrists, therapists, and other key referral sources. Facilitate one-on-one follow-ups with referral offices to express gratitude and strengthen relationships. Deliver group presentations, conduct clinic tours, and attend/exhibit at relevant conferences. Manage and nurture relationships through consistent, timely communication with referral sources. Outreach and Admissions Achieve admissions goals by fostering strong relationships with healthcare providers and driving patient referrals. Follow up on refe