Job Description
Stroke response times nearly half of the national average. Cutting-edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post-surgical readmissions. As a national learning health system, we're transforming care delivery, advancing clinical outcomes, and empowering our nursing teams in a collaborative effort to give people a healthier tomorrow. Join us! Job Summary and Qualifications New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator , you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways. Your responsibilities will include: Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care) Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork What qualifications you will need: Currently licensed as an RN in the State of TX and/or has an active compact license Bachelor's Degree in Nursing required, Master's Degree in Nursing preferred BLS required and issued by the American Red Cross or American Heart Association ACLS required and issued by the American Red Cross or American Heart Association 2+ years RN experience in an acute care setting required 1+ years experience in a leadership role preferred 1+ years experience as a preceptor preferred Benefits Medical City Heart & Spine Hospitals, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Medical City Heart & Spine Hospitals are hospitals for specialized advanced cardiovascular and spine care. The facilities are located near Medical City Dallas. They are designed to be efficient and result in faster recoveries. We offer an enhanced patient experience. Patients will benefit from leading edge treatments and technology. We offer clinical trials. You will have access to the entire network of Medical City Healthcare hospitals and specialists. Medical City Heart Hospital has 65+ private patient rooms. The facility provides a wide array of cardiac services. Services include complex vascular and heart surgery and advanced heart failure treatment. We offer minimally invasive vascular surgery and other specialized heart care. The facility has a dedicated cardiac emergency room. Medical City Spine Hospital has 25+ beds. It provides spine care for common spine disorders. Spine care is also provided for rare, hard-to-