Job Description
The Club at Crazy Mountain Ranch is a private membership experience set on 18,000 extraordinary acres in the state of Montana. Take one part working ranch, combine with golf, lodging, great food, and drink plus everything else there is to see and do and you've got something beyond special. Position Summary The Equestrian Program Manager will be responsible for overseeing daily operations of the equestrian program. With assistance from the Lead Wrangler, this position will organize and execute wrangler training and weekly staff schedules, select appropriate horses for the day's activities, help wranglers with daily activity needs (catching, grooming, saddling, helping members mount, guiding rides, etc.) and handle changes and requests from members. This position also requires monitoring the horse herd for health and soundness, communicating concerns and being able to follow treatment protocols. Every day is different at the ranch, must be adaptive, creative, and willing to smile when stuff happens! Job Duties Responsible for hiring and training new employees each season, and help grow the abilities of each staff members as it relates to horse skills and people skills. Make decisions for members, wrangler crew and horse herd based on the ranch's safety practices and protocols. Execute duties on a world-class level of hospitality and customer service, with safety being the number one priority. Needs to see the program from a business perspective as well as an execution perspective. Help oversee weekly/biweekly team member schedule, review and approve employee hours, and events calendar with input from the Lead Wrangler. Help organize appropriate staffing levels based on activities and maintain appropriate work hours for team members. Be a motivational team leader who can address the concerns and needs of team members. Teach and lead in a profess