Job Description
Cocktail Runner Responsibilities include, but are not limited to: Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook. Anticipate and accommodate all the needs of the guests. Uses proper service protocol – serving all drinks to the guest’s right, using the right hand. Able to carry a tray Able to comprehensively describe all drinks, specialty cocktails, wine and beer. Provides professional and exceptional service. Ensures delivery of all beverages to the guests. Maintains general cleanliness of assigned stations and entire venue. Follow supervisor’s instructions, communicate with and support co-workers, be a team player. Possesses in-depth knowledge of all food and beverage menus. Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards. Follows all company procedures when providing bottle service. Follows proper cash/payment card procedures. Complies with Department of Health and company sanitation standards. Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs. Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including: Ensures all lounge furniture is clean and free of debris Performs opening & closing side-work as instructed Reports all breakage, damage of equipment or furniture immediately to management. Attends and participates in daily pre-shift meetings. Attends and participates in any training sessions or departmental meetings. Learn by listening, observing other team members and sharing knowledge while leading by example. Portrays a positive and professional attitude. Demonstrates