Job Description
Essential Job Functions: Resolve customer complaints or other disputes in a fair and patient manner Regularly provide guests with personal attention through table touches and friendly greetings upon their arrival and departure Expedite food at cook's line Schedule employees in accordance with customer volumes Ensure that employees maintain proper cards (Health Card, Gaming Card, Tam Card) Track and manage employee attendance on shift (absenteeism, tardiness, overtime) by completing proper documentation All other duties that may be assigned Work Environment: Must be able to work in close quarters or small rooms and occasionally be exposed to hot, cold, wet and/or humid conditions Must be able to work in an environment with second hand smoke Must be willing to work any shift when necessary, including overtime, weekends and holidays Job Requirements: Must be able to work in a fast paced environment involving high volume production in dining, concessions, bar and entertainment Must have the ability to make quick judgment decisions Must posses and demonstrate strong leadership skills Must demonstrate sound judgment in decision making Must be able to communicate effectively with guests, team members and management in both written and oral form Must have at least one (1) year managing experience in a food service industry Must be able to speak, read, write and understand English Must have strong working knowledge in Excel, Word and Outlook and type 30 wpm Must be at least 21 years of age Job Type:Full-time Pay:$20.00 per hour Benefits:401(k) Dental insurance Health insurance Paid time off Vision insurance Experience:Restaurant management:1 year (Preferred) License/Certification:Manager Food Handler Certification (Preferred) Alcohol/Tam card (Preferred) Work Location:In person.