Collections Specialist

Job Overview We are seeking a dedicated and results-driven Collection Specialist to join our team.The successful candidate will be responsible for collecting rent payments from tenants.Ensuring that all rent accounts are up-to-date and accurately processed.In additional, daily duties also include office administrative work.This is an excellent opportunity for someone with a strong background in customer service and a passion to work on tenants.Duties -Prepare 10 days notice when rent is not paid by the 4th of every month - Contact tenants by phone, email and text message when rent is not paid. Review and update tenant's ledger- Negotiate payment plans with tenants- Maintain accurate records of all calls, rent payments, and correspondence. Work closely with office team to ensure that all tenants' accounts are noted and updated- Identify and address any discrepancies in tenant's rent accounts. Provide excellent customer service and handle any complaints or issues in a professional and courteous manner.-Prepare court filing to attorney monthly -Schedule with Sheriff for eviction -Answer phone calls and provide good customer service Experience - Prefer Proven experience in collection- Excellent phone etiquette and communication skills. Experience with accounts payable and receivable- Ability to work independently and manage multiple tasks simultaneously. Experience with rent collection processes and a strong understanding evicition procedures. Ability to maintain confidentiality and handle sensitive patient information.Applicants who are interested in a challenging and rewarding role, with opportunities for professional growth, should apply now.Job Type:Full-time Pay:$16.00 - $17.00 per hour Benefits:401(k) Opportunities for advancement Paid time off Paid training Ability to Relocate:Gary, IN 46404:Relocate before starting work (Required) Work Location:In person.