Job Description
Position Purpose/Summary The Combination Technician is committed to providing the highest quality service to the communities we serve and is dedicated to fulfilling our customers needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy. The Combination Technician performs required work in the construction, maintenance, operation, installation, and servicing of telephone and video lines, instruments, and related equipment. The Combination Technician is generally responsible for all aspects of exchange operations, and knowledgeable in test instruments. Primary Duties & Responsibilities Responds to service orders for installations, troubles, upgrades, removals, or changes to a customers residential or business telephone or video service and equipment. This also includes all key systems and ISDN, Internet, Wireless, FTTH, and DSL wireless servicesMaintains residential, and business services, which includes telephone, video, ISDN, Internet, wireless, DSL, FTTH, and all types of key systems, from customer trouble reportsEnsures all FCC leak tests are completed on time and files written test results with the Company Engineer/Repair supervisorInstalls, repairs, and maintains customer and business carrier systems, voice frequency repeaters, and all associated equipmentInstalls grounding protection from unwanted electrical surges.Ensures that all work orders and trouble tickets assigned to him/her are closed out daily in MACCMaintains time sheets, vehicle records, company issued test equipment and property.Uses test sets to localize troubles, determine necessary repairs, and makes changes of cable pairs as neededObtains knowledge of RUS, NEC, and other industry specifications or instructional material required to accomplish the jobSubmits sketches and measurements and makes staking sheets when assignedTests telephone plant items, reports unsatisfactory conditions, and conducts minor cent