Job Description
Location: 1101 Pacific Avenue, Tacoma Washington Job Summary The Relationship Manager, Commercial serves as a primary point of contact and trusted advisor for commercial clients. The Relationship Manager is accountable for handling all aspects of business development in the targeted geographic area. This role collaborates with other bankers and product partners on the development and delivery of solutions to meet client needs and is accountable for directing the implementation of the proposed plans. Relationship Managers drive financial performance through profitable cash management/deposit growth and quality credit. Essential Functions Serve as the Trusted Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client-related matters. Drive a focused growth and business development efforts by creating and maintaining a clear and holistic understanding of the client's or prospect's business/industry. Manage strategic issues including, but not limited to raising capital, regulatory compliance, ownership transition planning, M&A and revenue cycle management. Educate the client on Key's expertise and capabilities in core product areas, including cash management, derivatives, equipment finance, and more. Identify cross-sell opportunities and collaborate with other Community Bankers and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services. Maintain active prospecting efforts, including identification, qualification and calling, as well as develop an active Center of Influence (COI) referral network. Continuously improve functional/technical sales and credit expertise and transfer this knowledge to team members, partnering effectively with Credit Office