Job Description
Summary: The communications Coordinator supports PCRF’s U.S.-based communications work across multiple teams and platforms, with responsibility for email setup and deployment, audience engagement, social media direct message support, copywriting, and day-to-day communications assistance. This role works closely with the Development, Outreach, Partnerships, and Chapters units to help execute timely, polished, and mission-aligned communications for donors, supporters, volunteers, and the public, while also supporting chapter social media coordinators with account-related needs, messaging coordination, and communications follow-up as part of PCRF’s broader U.S. communications efforts Responsibilities and Tasks: Email Communications and Audience Engagement Manage email setup, formatting, scheduling, and deployment through Mailchimp and related platforms. Support the drafting, editing, and review of donor-facing, public-facing, and campaign-related email communications. Assist with list organization, audience segmentation, and quality control for email communications. Monitor incoming digital inquiries and direct messages across social media platforms and help respond, route, or escalate as needed. Provide timely communications support tied to campaigns, announcements, appeals, events, and organizational priorities. Communications Support Across U.S. Teams Work closely with the Development, Outreach, Partnerships, and Chapters units to provide on-demand communications support. Assist with drafting and editing messaging for campaigns, events, partnerships, fundraising, chapter needs, and public communications. Help staff translate internal priorities into polished external communications appropriate for different audiences. Support communications requests across teams and help ensure timely completion of deliverables. Maintain organized communications workflows, drafts, templates, and follow-up systems for recurring needs. Chapter Communications Support Support communications coordination related to PCRF’s U.S. chapter network, especially chapter social media coordinators. Assist chapter volunteers with account-related needs, communications guidance, approved messaging, and coordination with the national team. Help ensure chapter-facing communications are aligned with organizational standards, branding, and campaign priorities. Track recurring chapter communications needs and support follow-up in an organized and timely manner. Copywriting and Content Development Write and edit polished copy for email communications, campaign support, announcements, social media messaging, and other external-facing needs. Support the development of clear, accurate, and compelling messaging for donors, supporters, volunteers, and the public. Review content for consistency in tone, clarity, grammar, and alignment with PCRF’s voice and mission. Assist in developing communications materials that help strengthen public engagement and internal coordination. Qualifications & Requirements: Education & Experience Bachelor’s degree in communications, Marketing, Journalism, English, Public Relations, or related field. 3-5 years of hands-on experience in communications, digital content, email marketing, campaign support, or related work. Nonprofit experience is preferred. Experience in using Mailchimp or similar email marketing platforms is required. Experience supporting communications needs across multiple teams or stakeholders is strongly preferred. Experience in writing donor-facing or public-facing communications is required. Technical Skills Mailchimp or similar email platform experience, including setup, formatting, scheduling, and list coordination. Strong copywriting and copyediting skills. Experience supporting social media engagement and direct message management. Familiarity with digital communications workflows and shared content development processes. Comfort using cloud-based collaboration tools and communications tracking systems. Ability to manage multiple concurrent requests with strong attention to detail. Soft Skills Strong written and verbal communication skills. Highly organized and responsive. Ability to explain communications needs clearly and work collaboratively across teams. Strong judgment in handling public-facing messaging and knowing when to escalate issues. Ability to prioritize tasks independently in a fast-paced environment. Comforta