Community Engagement Program Manager

Role: Community Engagement Program Manager Why Westerra? At Westerra Credit Union, we believe You Can Do Money . It is more than just a phrase. It is a mindset that shapes how we empower each other and our members to take control, grow, and thrive financially. Our culture is built on beliefs that guide how we show up every day. We focus on being member - obsessed, radically transparent, relentlessly collaborative, and always learning in motion. These are not just words. They are the heart of everything we do. Inspired by our vision to Out-Love Every Bank in Colorado, we bring genuine care and dedication to every member interaction. Our mission to teach, guide, and ignite members to own their financial future drives us to create meaningful, personal connections. This mission comes alive through our MX Code, which encourages us to anticipate needs, listen deeply with both heart and head, find the best total solution, mark the moment, and truly own the impact we make. This is how we translate our strategy into experiences that matter. When you join Westerra, you become part of a vibrant community where innovation, openness, and collaboration are not just ideals; they are daily practices. Everyone is invited to bring their authentic selves, curiosity, and passion to the table. Together, we learn, grow, and thrive, committed to making a real difference for our members and one another. Because at Westerra, we do not just talk about money, we believe you can do money. What is the role? The Community Engagement Program Manager is responsible for designing, managing, and scaling Westerra Credit Union’s community engagement and social impact programs. This role translates the Community Engagement pillar of the External Affairs strategy into high‑impact initiatives that strengthen community trust, elevate the Westerra brand, and support long‑term membership growth through reciprocal partnerships. What will be expected of me? Serve as the primary program manager for all community engagement initiatives, including educator programs, grants, scholarships, classroom programs, financial literacy curriculum, adult and youth financial wellness initiatives, volunteer programs, social activations, and donation platforms. Design, implement, and oversee community engagement programs from concept through execution, including program planning, budgeting, partner coordination, communications, and impact evaluation. Develop and maintain strong internal and external partnerships, working closely with community organizations, schools, nonprofits, and internal business units to align programming with Westerra’s strategic and business objectives. Collaborate with the Director of External Affairs on program strategy, translating high‑level goals into scalable, actionable program frameworks and implementation plans. Establish and maintain program, budget, and partnership tracking systems to measure outcomes, report impact, and inform continuous improvement. Support and guide day‑to‑day execution of community events and activations, including logistical coordination, content development, data collection, and on‑the‑ground presence as needed. Review and coach the work of lower‑level professionals within the team. Other duties as assigned. Will I have Direct Reports? No What am I bringing? Experience/Education: 6+ years of relevant experience in community engagement, social impact, program management, external affairs, nonprofit partnerships, education, or a related field. Experience managing multi‑program portfolios, external partnerships, and curriculum development preferred. Experience with program performance measurement and reporting systems, CRM systems, and social impact monitoring and evaluation Skills And Abilities Proficient in Microsoft Office and SharePoint, with strong written communication skills Excellent interpersonal, verbal, and written communication skills, with the ability to represent the organization professionally to diverse audiences Demonstrated ability to learn quickly and apply new knowledge effectively on the job Detail‑oriented with strong organizational, prioritization, and time‑management skills Maintains a high level of professionalism and confidentiality Accountable for managing projects and processes independently with limited supervision Acts autonomously on most decisions; seeks guidance on more complex or high‑impact judgments Advanced understanding of community engagement or functional area, with a growing understanding of the overall organization and competitive environment Demonstrated ability to handle problems tha