Job Description
Position Summary The Community Manager leads the launch, ongoing development, and operations of a large-scale, master-planned community. This role focuses on establishing infrastructure, activating amenity-rich environments, and fostering a cohesive community experience while partnering closely with developers, stakeholders, and residents throughout multiple phases of growth. Key Responsibilities Community Development & Growth Support phased development and ongoing expansion of a master-planned community, ensuring seamless transitions from construction to operations. Activate amenities and shared spaces to build community identity and engagement. Partner with developers and internal teams on long-term community vision and execution. Stakeholder Management Serve as a central liaison between developers, HOA/boards, residents, and vendors. Align stakeholders on priorities, communication, and evolving community needs. Support governance processes, meetings, and reporting. Operations & Amenity Oversight Manage day-to-day operations of extensive amenities (clubhouses, parks, fitness, lifestyle spaces). Oversee vendor performance and maintain high service standards across all facilities. Establish scalable processes to support continued community growth. Resident Experience Deliver a high-quality, hospitality-driven resident experience. Address concerns, enforce community standards, and promote an inclusive environment. Drive engagement through programming and events. Financial & Administrative Assist with budgets, expense management, and operational reporting. Ensure compliance with governing documents and applicable regulations. Qualifications 3–5+ years in community, property, or hospitality management CAM (Community Association Manager) certification required Experience in large-scale or master-planned community environments preferred Strong stakeholder management and project coordination skills Core Competencies Stakeholder engagement & influence Operational scalability Project and program management Customer experience focus Communication & conflict resolution