Job Description
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. Benefits And Perks HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. This is a union eligible position. HealthRIGHT 360’s Mobile and Street Medicine program delivers comprehensive, high-quality medical care and social services to individuals experiencing homelessness in San Francisco. Rooted in the mission to "go to the people", the program offers services directly to patients—on the street, in encampments, or via a fully equipped mobile medical van. The program operates as an extension of our Integrated Care Center (ICC), expanding the reach of our services beyond the clinic walls. This new and rapidly growing initiative is committed to providing low-barrier, trauma-informed, and person-centered care in the environments where people live. Our multidisciplinary team prioritizes trust, continuity, and access while delivering compassionate, dignified, and high-quality services to some of the city’s most underserved populations. The Community Outreach Driver is a key member of the mobile medicine team, responsible for supporting community outreach, harm reduction, and transportation services. This role involves working as part of a multidisciplinary team to engage individuals experiencing homelessness and connect them to essential medical and social services aimed at improving health and quality of life. The Community Outreach Driver will operate the mobile medical van, provide safe transportation for the outreach team, and support team safety in the field. Additionally, this role includes direct engagement with clients, offering harm reduction education and supplies, and assisting with basic case management tasks in collaboration with the case managers. As a trusted presence in the community, the Outreach Driver also serves as a "street guide," helping the team navigate encampments and other field settings effectively and respectfully. Key Responsibilities Transportation & Vehicle Maintenance: Retrieve the mobile medical van from the Treasure Island vehicle storage facility each morning and deliver it to the designated clinical site; return the van to storage at the end of each workday. Prepare the mobile medical van for daily clinical operations, ensuring equipment and supplies are ready for use. Safely transport team members using the mobile medical van or other company vehicles, adhering to all applicable federal and state traffic laws. Safely transport clients in company vehicles when needed, following all legal and organizational transportation protocols. Perform routine vehicle maintenance checks, including daily inspections and refueling, and replenish fluids such as oil and windshield washer fluid as necessary. Coordinate scheduling and transportation of the mobile medical van and other assigned vehicles to mechanics for routine service or repairs. Maintain the cleanliness and professional appearance of all assigned vehicle interior and exterior, on a regular basis. Monitor and maintain up-to-date parking permits for the mobile medical van, ensuring compliance with city regulations and appropriate use at both clinical sites and the storage facility. Outreach And Engagement Conduct outreach to identify and connect with individuals experiencing homelessness, building trust to encourage their participation in healthcare services. Provide culturally sensitive health education and information, helping clients understand their health conditions and treatment options. Advocate for clients' needs within the healthcare system and community resources, assisting them in navigating complex care systems and accessing esse