Job Description
Introduction Start your Career at DOS! The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans. DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government. For more information, please visit our website today! Summary Statement This is the third level in the series responsible for overseeing and coordinating public relations and information functions for all divisions within a department. This incumbent serves as the Marketing Manager and Public Information Officer for the Delaware Public Archives. The position is responsible for writing press releases; editing and approving public-facing communications; developing physical and virtual exhibits; overseeing outreach initiatives across agency sections; managing media relations; and providing final review and approval for the State of Delaware Historical Marker Program, in support of the agency’s mission and public engagement goals. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Gathers, organizes, and formats information related to an agency's goals, objectives and services. Promotes an agency's image consistent with the overall direction of the agency. Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies. Encourages participation in the use of agency services. Coordinates and conducts public meetings, media events or educational programs. Ensures a mutual sharing of information with other agencies, media and the general public. May supervise staff. Job Requirements JOB REQUIREMENTS for Community Relations Coordinator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Three years experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events. Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media. Three years experience in public speaking which includes gathering, preparing and presenting information to the public or media groups. Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs. Six months experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues. Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups. Additional Posting Information A writing sample will be requested at the time of interview. Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Benefits To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of t