Job Description
About Us:Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma.During our 20year history, we have developed over 15,000 units at a total cost exceeding $2 billion.What sets IREG apart is our diverse range of housing options that we offer.We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care.Be part of a team committed to building thriving spaces and enhancing lives.Apply now to contribute to our legacy of success and innovation.Concierge, Full-Time About the Role:The Concierge serves as the first point of contact for visitors, residents, and callers at the community's front reception desk.This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.Responsibilities:Visitor Greeting:Welcome all visitors with a warm, professional demeanor.Ensure visitors sign in and notify residents of their arrival as appropriate.Community Representation:Promote a positive image of the community and serve as an ambassador to visitors.Provide general information and refer prospective residents and families to the marketing team.Phone Management:Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.Mail & Packages:Receive, sort, and distribute incoming mail and packages.Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.Administrative Assistance:Assist with monthly resident statements, invoice entry, and accounts payable coding.Support event reservations and mailings as needed.Office Support:Order office supplies, assist with resident programs, and maintain community rosters and documentation.Emergency Response:Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols.Assist with disaster management and evacuation procedures as needed.Community Tours:Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.Clerical Tasks:Perform basic typing, filing, and other clerical duties as assigned.Training & Compliance:Complete all required training and attend in-service meetings.Other Duties:Perform additional tasks as requested by the supervisor.Qualifications:Education:High school diploma or GED preferred.Experience:Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.Skills:Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.Benefits (Must be a Full-Time employee for 90 days):Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Critical Illness & Accident Coverage Legal & ID Theft Education Assistance Referral Programs - employees and residents Rent Discount Workers Comp (If applicable) ZayZoon - access 50% earned wages anytime Integrated Real Estate Group is an Equal Opportunity Employer.Integrated Real Estate Group participates in e-verify for employment authorization verification.#IND2 S3tmQE7lUH.