Conference Services and Commons Desk Operations Scheduler

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS Job Overview: Schedulers play a vital role in the communication between the student workforce and the management team. Success in this position requires the candidate to uphold strong ethical and moral values, as they can impact the work experience for hundreds of employees across the operation. Hours: Weekly hours are based on operational needs: 24 hours/week, Shift days/times flexible but must include hours on a weekend day Responsibilities and duties: Communicate organizational practices to new hires during the scheduling session. Schedule student staff according to both the operational needs and the employee's availability. Answer attendance inquiries from students and input student documentation into the scheduling system. Allocate points when necessary when proper call-off procedures are violated. Meet with Commons Desk Operations(CDO) Management team members and provide updates about the student workforce. Direct second-tier scheduling challenges to CDO Management Team when necessary. Qualifications: Ability to communicate professionally; both wr