Job Description
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance SERVPRO of Wolfe Restoration, Inc. is hiring an Inside Project Manager ! Benefits SERVPRO of Wolfe Restoration, Inc. offers: Competitive compensation Superior benefits Career progression Professional development And more! The Inside Project Manager (IPM) is responsible for controlling communication, documentation, and financial coordination for all assigned projects. The IPM ensures that each project is properly set up, consistently updated, and professionally communicated so that Project Managers, Estimators, Operations, Accounting, and Business Development can perform efficiently. Key Responsibilities Prepare and document projects thoroughly prior to production launch Maintain accurate, real-time project tracking in SM8 Serve as the primary communication liaison for clients, project managers, and referral partners Provide administrative support to Project Managers while preserving field ownership Coordinate contracts, documentation, inspections, scheduling, materials, and change orders Proactively manage financial documentation and partner with Accounts Receivable to protect cash flow Deliver consistent client updates to drive satisfaction, retention, and referrals Oversee project closeout, including final inspections, Certificate of Satisfaction, and payment collection Position Requirements 2+ years of experience in insurance, restoration, reconstruction, or related construction industry Working knowledge of insurance claims process, supplements, and adjuster communication preferred Proficiency in CRM/pro