Job Description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Contract Specialist is responsible for assisting client sales and retention efforts by supporting the end-to-end contract process for the business. The Contract Specialist assists the sales force and other business entities to develop contract documentation, maintains an accurate document filing system and contract database, fulfills administrative tasks associated with the contract process, ensures all contract documentation meets the company's high standards of quality, and effectively communicates across internal departments, as well as with customers. JOB RESPONSIBILITIES: Facilitate and support the contract workflow, from intake through document fulfillment and execution to back-end processing. Ensure documentation requests are completed, delivered, executed and processed timely. Develop and draft contract documentation by identifying and clarifying requirements, researching client-specific information and historical files, and verifying details with SMEs, key stakeholders, and leadership, as appropriate. Ensure documentation is accurate and formatted according to client, business, and company standards. Obtain int