Job Description
About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role Zip is looking for a Contracts Manager to help scale the legal function through smart process design, strong contract instincts, and modern tooling. This role sits at the center of legal operations and commercial execution. It is ideal for someone who enjoys building systems, improving workflows, and using technology to make contracting faster, cleaner, and more consistent. The core focus of the role is managing and improving procurement-related workflows within Zip , reviewing and processing routine commercial agreements , and owning key legal tools and automations, including platforms such as DocuSign . This is a strong opportunity for someone who wants to be hands-on with the future of legal work, including the use of AI to automate legal operations and contract workflows . We are looking for someone who is practical, organized, tech-forward, and energized by the idea of helping legal move faster while improving quality and visibility. What You’ll Do Manage legal support for internal procurement and purchasing workflows, including intake, triage, routing, approvals, and coordination with business stakeholders Review, mark up, and negotiate routine and lower-risk commercial agreements, including: NDAs Vendor agreements Order forms Standard customer and supplier templates Other basic commercial contracts Escalate non-standard, high-risk, or strategic issues to counsel efficiently and with good judgment Build, improve, and maintain contracting workflows that reduce turnaround time and improve consistency across the business Develop and manage automations for legal intake, approvals, document generation, signature workflows, and contract tracking Own day-to-day administration and optimization of key legal tools, including DocuSign and other contract workflow systems Partner with Legal, Procurement, Security, Finance, IT, and business teams to streamline how requests move from submission to signature Help create and maintain templates, clause libraries, playbooks, approval matrices, and self-service resources Track key operational metrics, identify bottlenecks, and recommend process improvements Support implementation and testing of AI-enabled workflows to automate repeatable legal and contract management tasks Help design a scalable legal operations environment that supports growth without adding unnecessary friction What We’re Looking For Meaningful experience in contracts management, legal operations, procurement operations, paralegal work, or a related function Strong familiarity with commercial contracts and the ability to review routine agreements with sound judgment Experience supporting procurement, purchasing, vendor intake, or contract approval workflows Comfort working with contract lifecycle tools, e-signature platforms, workflow automation tools, and systems administration Experience owning or helping manage tools such as DocuSign, CLM platforms, ticketing systems, or workflow orchestration tools Strong operational discipline and attention to detail Ability to manage a high volume of requests while keeping stakeholders informed and work moving A systems mindset, someone who sees recurring work and immediately looks for a better process Interest in AI, automation, and practical applications of technology in legal and contracting workflows Strong communication skills and the ability to work effectively across legal and non-legal teams Comfort operating in a fast-moving environment where priorities evolve and speed matters Nice to have