Job Description
We are seeking a highly skilled and visionary AI Engineer/Lead. This position is pivotal to the Control Tower and Field Quality organization, driving the development, validation, and evolution of AI/ML tools that support warranty analytics, customer feedback, and quality improvement initiatives. The ideal candidate will possess deep expertise in Control Tower processes, warranty lifecycle management, and advanced data modeling using Palantir Foundry tools. Key Responsibilities Lead the modeling, creation, enhancement, and validation of AI/ML applications for Field Quality and Control Tower initiatives Collaborate cross-functionally with engineering, warranty, and customer experience teams to align AI tools with business needs Drive the evolution of the AI roadmap for Quality, identifying opportunities for innovation and scalability Translate complex warranty and customer feedback data into actionable insights using Palantir tools such as My Customer Voice, Quiver, and Complex Foundry Analysis Ensure robust testing and validation of AI/ML models to meet performance, accuracy, and reliability standards Support continuous improvement of existing AI applications through iterative development and stakeholder feedback Mentor junior engineers and contribute to a culture of technical excellence and innovation Basic Qualifications Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field 5+ years of experience in AI/ML modeling, testing, and validation, preferably in automotive or manufacturing quality domains Strong understanding of Control Tower operations and end-to-end warranty processes Proven experience with Palantir Foundry tools, including My Customer Voice, Quiver, and complex analytical workflows Proficiency in Python, SQL, and data visualization tools Ability to envision, adapt, and enhance AI strategies aligned with evolving business goals Excellent communication and stakeholder engagement skills Preferred Qualifications Experience in deploying AI/ML models in production environments Familiarity with cloud platforms and MLOps practices Background in field quality analytics or customer satisfaction metrics Prior leadership or mentoring experience in technical teams Our Benefits — Designed With You In Mind Comprehensive Health & Well-being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Generous Paid Time Off We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We Help You Plan For The Future With An employer match on contributions to your 401k, Roth, and Catch-Up plans An employer contribution, even if you don’t contribute Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind. Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe