Job Description
Meeting & Experience Coordinator Wage: $21 - $23 per hour Hours: Monday to Thursday 7am to 3:30pm (some earlier/later availability is needed, based on in-office events) Location: Downtown Chicago, IL Job Summary As a Meeting & Experience Coordinator with Food For Thought, you will play a key role in delivering an elevated workplace hospitality experience within one of our client's offices. As part of our Workspace Solutions team, you will support daily (Monday-Thursday) food operations. The Meeting & Experience Coordinator works closely with the Food For Thought kitchen and warehouse teams to ensure smooth and efficient ordering and delivery process. This position also involves managing catering logistics, setting up and breaking down meeting spaces, maintaining pantry supplies, and ensuring the overall guest experience meets the highest standards of quality and hospitality. Responsibilities Meeting & Hospitality Support Receive and verify daily deliveries for breakfast, lunch, snacks, and snack programs Coordinate and execute buffet setup for meals and snack services, ensuring a clean, organized, and visually appealing presentation Develop tent cards and ensure guests understand ingredients and dietary requirements Maintain buffet stations throughout service, including replenishment, cleanliness, and organization Clear and reset buffet following service Menu and program development, providing a high-touch, hospitality-driven experience for guests and employees Communicate effectively with internal teams to ensure accurate ordering and timely delivery Kitchen & Breakroom Management Stock grab-and-go items, continental breakfast offerings, and pre-packaged snacks in multiple kitchen locations Replenish snacks throughout the day to ensure consistent availability and variety Ensure kitchens are fully stocked with plates, mugs, utensils, and other serviceware Conduct daily walkthroughs to collect dirty dishes, mugs, and utensils from desks and common areas Wash dishes using onsite equipment and handwashing as needed (including adapting to equipment limitations when necessary) Maintain cleanliness and organization of all kitchen, pantry, and storage areas, including sweeping and mopping as needed Remove trash, composting and recycling, including staging trash bags in designated areas for pickup Inventory & Ordering Monitor and maintain inventory levels of all caf, pantry, and kitchen items Place orders for kitchen supplies and snacks based on usage and upcoming needs Ensure proper storage and rotation of all food items Menu & Program Support Create and update monthly buffet menus in alignment with culinary direction and client preferences Build and maintain menus within internal systems, ensuring accurate descriptions and dietary labeling Print and update buffet signage, including tent cards and menu displays Gather and share feedback on meals and overall program performance with the Executive Chef and culinary team Collaborate on menu and program enhancements based on client feedback and trends Required Qualifications Experience catering, food service, or hospitality operations. Strong communication skills with the ability to work effectively across departments and with client contacts Ability to multitask and stay organized in a fast-paced environment Experience using catering or event management software to submit and manage orders Comfortable working with dietary restrictions and allergen labeling Preferred Qualifications Team-oriented with a collaborative and proactive approach. Outgoing and professional demeanor with a strong commitment to customer satisfaction. Experience in a corporate hospitality or conference center environment. Why We're the Leaders Excellent training Employee Referral bonuses Flexible scheduling Career advancement opportunities Competitive Pay Anniversary Milestone Incentives Company Values & Culture Collaboration & Open Communication Diverse, Inclusive, Safe, and Motivating Our Triple Bottom Line People, Product and Planet A Net Positive Organization Grow with us! - at Food For Thought, instruction, advice, and assistance are always readily available, which is why our average tenure is 5 years. The U.S. average is 4.3 years, while the Hospitality industry average is only 2 years! Physical Demands The physical demands described here are representative of those that must be met by an employee to successfu