Job Description
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Competitive salary Opportunity for advancement Position Purpose The Product Development / Project Manager is responsible for managing turnkey product development projects for client brands, with a strong focus on formula development, cross-functional coordination, and timely project execution. This role serves as a key liaison between clients, internal teams, and external partners to ensure project objectives, timelines, and quality standards are consistently met. While packaging design and procurement remain client-owned responsibilities, the Product Development / Project Manager evaluates formula–packaging compatibility and provides informed guidance throughout the development process. Essential Functions and Duties Project & Client Management Manage client-facing projects from concept through production, ensuring all formula development and compatibility milestones are met. Oversee multiple, complex projects simultaneously, maintaining alignment with timelines, cost targets, and client expectations. Serve as a primary point of contact for clients, coordinating communication between internal teams and external suppliers. Lead regular status meetings with clients and stakeholders to provide updates, address risks, and resolve issues promptly. Product Development Management Partner with R&D to guide formula development, ensuring products meet performance goals, regulatory requirements, and client specifications. Review formula and packaging submissions to assess material stability, functionality, and overall compatibility, offering recommendations as needed. Monitor and enforce project timelines to ensure on-time execution and delivery. Support development across multiple categories, including color cosmetics, skincare, and haircare, ensuring quality and innovation Cross-functional Collaboration Work closely with QA, Regulatory, Operations, and Sales to coordinate development milestones and ensure seamless project flow. Identify and troubleshoot risks related to formula-packaging interaction, manufacturability, or supply chain constraints. Facilitate strong internal and external partnerships to keep projects aligned and moving forward. Team Support Collaborate with and support the broader Product Development & Project Management team, contributing to a culture of accountability and operational excellence. Assist in process improvements to enhance workflow efficiency and consistency across client programs. Performance Measurements Annual performance evaluations based on project delivery timelines, product quality and regulatory compliance, client satisfaction, and team effectiveness and process improvement. Qualifications Education / Certification Bachelor’s degree in Business, Chemistry, Marketing, Product Development, or a related field, Project Management Certification. Experience Required 5–10+ years of experience in product development or project management within the beauty, personal care, or consumer goods sectors; contract manufacturing experience is preferred. Demonstrated experience managing full-cycle product development with an emphasis on formula development. Experience coordinating with contract manufacturers and external suppliers is beneficial. Skills & Abilities Strong organizational skills and exceptional attention to detail. Excellent verbal and written communication skills, with the ability to clearly convey complex information. Independent, resourceful, and capable of sound problem-solving and critical thinking. Able to thrive in a fast-paced, deadline-driven environment. Analytical abilities, including data-driven decision-making and workflow optimization. High level of ethics, professionalism, and integrity in all interactions. Strategic thinker with the ability to adapt to changing priorities. Strong judgment and timely decision-making. Proactive, solution-oriented mindset with a focus on continuous improvement. Proficiency in Microsoft Office Suite; familiar