Job Description
Job Description Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner. Location: Vista, CA Courthouse- On-Site 325 Melrose Dr., Ste #350 Vista, CA 92083 Hours: Monday- Friday 8:00am- 5:00 pm, No Weekends! Pay: The pay rate for this position is $16.85/hour. Benefits: Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month. Responsibilities: Greet and assist consumers at the front counter in a pleasant and professional manner. Determine what action is to be taken to bring delinquent accounts to conclusion. Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff. Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times. Document and complete all correspondence and adjustments in a timely manner. Work support desks, skip tracing desks or collection desks as assigned. Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff. Complete manual data entry Qualifications: High School Education or equivalent Must pass court based background check Able to interact in a pleasant, effective, creative and professional manner and to be a team player. Ability to prioritize workload and handle multiple tasks. Ability to maintain regular attendance. If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!