Job Description
Who you are 9+ years of professional design experience in brand, visual, or marketing design 5+ years managing brand designers, production designers, or both A portfolio showing consistent, high-craft execution across multi-channel marketing work Strong understanding of brand and performance marketing creative (paid social, display, email, landing pages) Proven ability to work as a player/coach — giving direct feedback while staying close to the craft Experience building scalable systems, templates, and self-serve creative tooling Experience briefing, managing, and scaling work with external agencies and contractors Proficiency with modern efficiency tools — Claude, Figma Buzz, Jitter, Runway, Magnific, or similar Strong communication skills and a track record of effective cross-functional partnership Background in B2B SaaS or fintech Experience directing/prompting animation, illustration, video Comfort interpreting creative performance data and translating it into better work We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! What the job involves Coach, review, and uplevel craft across a team of brand designers, production designers, and presentation designers Lead creative direction and execution across all marketing surfaces — paid, social, webinars, and campaigns Work with Design Ops to manage pipeline and prioritization of incoming marketing requests Build and implement scalable systems of Figma templates, production tooling, and creative standards Manage external agencies and contractors across production design, creative, and presentation Partner with Brand and Growth Marketing leads to concept, plan, and ship campaigns end-to-end Uphold Plaid's refreshed brand across all marketing channels and find the right moments to help it evolve Contribute to Creative Design leadership — shaping process, culture, and creative direction across the org Benefits Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft