Job Description
The Opportunity Reporting to the Director of AI/ML Customer Engineering, New Business Ventures, we're seeking a Creative Solutions Engineer who combines enterprise technical presales expertise with deep creative workflow knowledge and AI/ML enthusiasm. This role bridges the gap between complex technical solutions and creative business outcomes, driving both new customer acquisition and existing customer expansion. You'll partner with a team of sales specialists, product leaders, engagement managers, and forward deployed engineers to deliver transformative solutions for some of the world's largest and most innovative brands. What you'll do Presales & Solution Design Lead technical discovery sessions and executive workshops to identify high-value use cases that unlock measurable business value Architect and present comprehensive technical solutions to C-suite executives, aligning Adobe's capabilities with strategic business objectives Design enterprise-grade integrations and workflows, collaborating with cross-functional teams through the enterprise sales cycle Technical Leadership & Prototyping Build and demonstrate compelling technical prototypes and next generation creative workflows using Adobe APIs, AI services, and other related technology. Script, produce, and deliver executive-level technical demonstrations that translate complex capabilities into clear business value Design technical architectures that bridge creative tools, enterprise systems, and AI/ML capabilities Serve as the technical authority on Adobe Firefly Services, Creative Cloud APIs, and Digital Experience technologies Customer Success & Account Expansion Maintain ongoing relationships with key stakeholders post-signature, ensuring successful implementation and adoption Identify and develop new use cases within existing accounts, driving expansion opportunities and deeper platform adoption Present progress updates and strategic roadmaps to customer leadership teams, maintaining executive sponsorship Strategic Impact & Innovation Influence Adobe product roadmaps based on real-world enterprise customer feedback and market trends Synthesize emerging technology trends and their strategic impact on Adobe's platform Represent Adobe at industry events, customer advisory boards, and technical conferences What you will need to succeed Creative Presales Engineering Skills 8+ years combined technical presales and customer success experience with enterprise software solutions Proven track record advancing enterprise deals and growing existing accounts through technical validation Exceptional executive presence with C-suite presentation experience and ability to manage multi-stakeholder processes Knowledge of AI/ML concepts and practical experience implementing AI-powered solutions Hands-on experience with enterprise creative production workflows using Adobe Creative Cloud or competitive tools Experienced JavaScript full-stack developer who is comfortable developing and deploying enterprise applications with AWS or Azure. Communication & Leadership Ability to translate complex technical concepts into clear business value propositions Ability to storyboard, produce, and edit your own demos using Pr, Ps, AEM, Workfront, Frame, Express etc. Track record of maintaining customer satisfaction and driving technical adoption Personal Attributes Extreme ownership mentality with founder-style work ethic and commitment to customer success Growth mindset with curiosity about emerging technologies and continuous learning Collaborative teammate with low ego, always ready to help. Flexible to travel as needed (max 20%) About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about A