Job Description
Labcorp is seeking a remote Credit & Collections Specialist I to join our team! Work Schedule : Monday - Friday; 8:00 AM - 5:00 PM EST Job Responsibilities: Follow SOP's to reduce aging AR >60-day balances Outreach to customers by phone, email, and/or letters Handle sensitive information in a confidential manner Prepare updates on account resolution for various levels of leadership Document all activities and attempts to reduce balances Prepare placement packages for outside attorneys for possible litigation Communicate via telephone with operations management, physicians, attorneys, and internal customers Utilize tools to obtain improved billing information Perform research and evaluation of complex projects/assignments to identify and measure financial implications Analyze and determine areas for process improvement and education Minimum Qualifications: High School Diploma or GED equivalent 1 year of relevant healthcare billing experience Preferred Qualifications: 1 year of experience in a call center, customer service, or collections environment Additional Job Standards Prior work experience with meeting deadlines and weekly goals Proficiency in Microsoft Office products, including but not limited to Excel Ability to compile and organize data Critical thinking skills and a basic understanding of medical and computer skills Ability to work independently and manage time effectively Dedicated, quiet workspace free from distractions Internet download spe